Welcome to Our FAQ!
We’re so happy you’re here and eager to answer your questions. We understand how important it is to feel reassured and supported when considering treatment, especially when traveling. At CMN Hospital, located near the Yuma, AZ/San Luis, MX border, your comfort and peace of mind are our top priorities. Whether you’re exploring treatment options or just curious about what we offer, we’ve put together this FAQ to address your concerns and provide the clarity you need.
Your Questions Matter
We value every question because they help us improve and provide better care. If you don’t find what you’re looking for in this FAQ, don’t hesitate to reach out. Our team is always here, ready to give you the information and guidance you need. Whether you want to know more about our treatments, accommodations, or safety protocols, we’re just a phone call away.
Easing Your Travel Concerns
We understand that traveling for medical care can feel overwhelming. But with our virtual tour and thorough information about the area, we aim to ease those anxieties. Imagine San Luis as a peaceful backdrop to your healing process. You can explore our facility and the city, knowing our team is here to help every step of the way.
So take your time, explore our FAQ, and remember—if you have more questions, we’re always happy to assist. Your well-being is our mission, and we’re committed to providing the best care possible.
Reach Out Anytime!
You’re never alone in this journey. Whether you need more details or personal guidance, our team is here to provide the support you need. You can contact us anytime—we’re just a call or click away. We look forward to being part of your healing journey!
Frequently Asked Questions
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At CMN Hospital, we are committed to making your stay as comfortable and homelike as possible. Each hospital room is thoughtfully designed with your comfort and privacy in mind. Here are the amenities available to you:
Remote Temperature Control: Adjust the room temperature to your preference for optimal comfort.
Seating Options: Relax in your choice of a sofa, loveseat, or recliner chair.
Beds: Your room includes a comfortable bed for you, with an additional complimentary bed if you bring a companion.
Bathroom Facilities: Each room has a private bathroom complete with a shower, vanity, and linens (towels, bathrobes). Personal toiletries such as shampoo, conditioner, lotion, and a hairdryer are provided.
Personal Items: You may wish to bring your own toiletries for the first couple of days (shampoo, toothbrush, toothpaste). If needed, we’ll assist you with any shopping. Many patients enjoy bringing a favorite pillow from home for extra comfort.
Laptop & Headset: A laptop and headset are available for your privacy and communication needs, with Wi-Fi included.
Packing Suggestions: We recommend packing for one week. Comfortable pajamas, cozy lounge attire, and a pair of slippers or shoes are perfect for your stay. Don’t worry about laundry; we’ll take care of it for both you and your companion throughout your time here.
Prescriptions: Upon admission, please bring all your current prescriptions with dosage information and give them to Dr. Payan or Dr. Garcia.
Entertainment & Connectivity: Stay connected with Wi-Fi, or unwind with the in-room TV, DVD player, and a selection of DVDs.
Convenience: Your room is equipped with a refrigerator and a coffee maker for your personal use.
Recreation Room: Enjoy access to our recreation room, featuring art supplies, music, books, games, a stationary bike, and movies for a more relaxed stay.
Gym Access: While CMN Hospital doesn’t have an on-site gym, “PEOPLES GYM” is just three kilometers away and is popular with patients and companions. San Luis is also a safe and charming city, perfect for walks, shopping, dining out, and exploring.
We strive to make your stay as comfortable and stress-free as possible. If you have any special requests or need additional amenities, our staff is happy to assist you.
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Emotional Support
We understand the importance of having someone by your side during this journey. You are welcome to bring a trusted companion (aged 21 or older) to provide emotional support throughout your treatment. Their presence can make a big difference in helping you feel more at ease.No Extra Cost for Your Companion
There are no additional charges for your companion’s stay. We’ll provide a comfortable bed in your room for them and ensure they enjoy nutritious meals and snacks alongside you, all at no extra cost.Personal Time and Space
If you prefer to focus on your healing alone, you’ll receive the same level of care and attention. Stay connected with friends and family through your smart devices and video platforms, offering you the flexibility to choose solitude when needed.Your Well-Being Comes First
Whether you have a companion with you or opt for a more private stay, your comfort and well-being remain our top priority. We are here to provide you with the best support, making sure you feel fully cared for every step of the way. -
For specific details about costs, we encourage you to contact us directly at 1(844)371-1117. Our team will be happy to provide all the information you need.
Do you accept health insurance?
No, our Advanced Cancer Treatment (ACT) program is not covered by insurance. Because our treatments are not FDA-approved, it is unlikely that your provider will offer coverage. We recommend checking with your insurance company, but please plan for out-of-pocket expenses as insurance is generally not accepted. We do not offer financing options.
Do you offer financing?
Unfortunately, we are unable to offer financing for international patients. We understand that managing expenses is important, especially for non-medical activities like dining or shopping during your stay in San Luis, MX.
Currency and Payment Methods
USD and Credit Cards Accepted: Most businesses in San Luis accept both US dollars and credit cards.
Local Currency: It can be useful to carry some Mexican Pesos for smaller purchases.
Currency Exchange
Convenient Currency Exchange: A currency exchange is located just a block away from CMN Hospital for your convenience.
We recommend having a mix of payment options to make your stay as smooth as possible. If you have any questions or need assistance managing your finances during your time here, please don’t hesitate to ask our staff.
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Traveling within the U.S. to Yuma, AZ:
Your destination is Yuma International Airport (YUM) in Arizona, a small, award-winning airport with a single terminal, making it simple to navigate.
Arriving Before 2:30 PM MST: If arranged in advance, we can set up your pick-up from Yuma International Airport.
Long-Term Parking: If you prefer to drive, Yuma International Airport offers secure, covered parking. More information on long-term parking options can be found here.
Flying into Mexicali, MX:
If you are flying into Mexico, your destination is Mexicali International Airport (MXL).
Arriving Before 2:30 PM MST: We can arrange pick-up for patients arriving before 2:30 PM MST with advance notice.
Arriving Late: If you arrive after 2:30 PM MST and need transportation to a nearby hotel, the airport’s information desk can assist you with reliable taxi service options.
Hotel Suggestions:
For Yuma, Arizona:
If you arrive late in the evening, Yuma, AZ, offers a variety of hotel options. On the day of your admission, we will happily pick you up from your hotel after check-out. Patients often mention the Yuma Holiday Inn for its comfort and convenience.
Yuma Holiday Inn
Phone: 1-928-782-9300
For San Luis, MX:
Many patients find Hotel Araiza in San Luis R.C., Sonora, MX, to be a convenient option, as it offers room service for added comfort during your stay.
Hotel Araiza
Phone: 1-800-026-5444
We hope this information makes your travel and stay more comfortable. If you need further assistance, feel free to contact us at 1(844)371-1117.
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Where is CMN Hospital located?
CMN Hospital is located in San Luis, Rio Colorado, Sonora, MX, just a few blocks from the easily accessible border with Yuma, AZ. This proximity makes crossing the border simple and hassle-free. You can get a feel for the area by visiting our FACILITY page
Is it safe in San Luis?
Yes, San Luis is a safe city. Our patients frequently express feeling secure and comfortable during their stay at CMN Hospital. The community around the hospital is peaceful, and we take every measure to ensure your safety throughout your time with us.
MAIL: Can I receive mail while I am a patient?
Yes, you can receive mail during your stay at CMN Hospital. Mail is distributed Monday through Friday, except on holidays. To avoid delays, we kindly ask that your loved ones refrain from sending mail after your second week of admission to ensure timely delivery.
Mailing Address:
[Patient Name]
C/O Dr. Edgar Payan
CMN Hospital
P.O. Box 8280
San Luis, AZ 85349We are committed to making your stay as seamless and comfortable as possible. If you have any further questions, feel free to reach out to us.
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Meal and Snack Information
At CMN Hospital, we prioritize your health and well-being by serving fresh, nutritious meals and snacks tailored to your specific needs. To ensure you receive the best care, please inform us of any food intolerances or allergies so we can accommodate your dietary requirements.
Nutritionist Support:
We have a dedicated nutritionist available to assist with any unique dietary requirements. Whether you have specific restrictions or need guidance, our nutritionist will ensure your meals align with your health goals.Meal and Snack Details:
Fresh Meals: Our meals are prepared daily with fresh ingredients to ensure the highest quality and nutritional value.
Dietary Limitations: Meals are carefully designed to complement your treatment protocol, with attention to specific dietary restrictions.
Diet Type: We serve non-GMO, gluten-free meals and snacks to support your well-being.
Dietary Restrictions:
No Pork, Beef, Dairy, Sugar, or Gluten: These ingredients are excluded from our meals to promote healing and align with our treatment philosophy.
Sweeteners: We only use Stevia as a natural sweetener, and we do not use chemical sweeteners or sugar.
Communication is Key:
Your comfort is important to us. If a meal or snack is not to your liking, we kindly encourage you to communicate with our staff. We value your feedback and will do our best to make adjustments to meet your preferences.For your convenience, we provide meals and snacks directly to your hospital suite, ensuring both you and your companion can dine in privacy and comfort throughout your stay.
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Important Information for Crossing the Mexico Border
Marijuana Prohibited – Last Update: Jan 05, 2024
Marijuana Policy:
Please be aware that marijuana is illegal to bring across the Mexico border in any form. Mexican officials do not recognize medical marijuana, and carrying it can result in serious consequences, including jail time and fines. For your safety and the protection of CMN Hospital, leave all marijuana and related products at home. Any traces of marijuana or its derivatives are strictly prohibited and may lead to legal complications.Weapons Policy
Weapons and firearms are strictly prohibited. Every year, many U.S. citizens are arrested for carrying firearms or ammunition into Mexico. The penalties for violating these laws can be severe, including hefty fines, confiscation of firearms and vehicles, imprisonment, and even a lifetime ban from reentering the country. To avoid these serious consequences, we ask that you leave all firearms at home and familiarize yourself with the local laws before traveling.
Can I bring prescription drugs across the Mexico border?
Yes, you can bring prescription medications into Mexico by following these guidelines:
Ample Supply: Bring enough medication for your stay, plus a few extra days.
Original Containers: Keep all medications in their original, labeled containers.
Documentation: Ensure your prescription details are clearly documented on our health history form.
Check Regulations: Consult with Dr. Payan to confirm that your medications are permitted in Mexico.
For More Information on Travel to Mexico:
U.S. Embassy and Consulates in Mexico:
From Mexico: (55) 8526 2561
From the U.S.: +1-844-528-6611Department of State – Consular Affairs:
+1-888-407-4747 or +1-202-501-4444
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What is CMN Hospital’s Success Rate?
We understand how important it is to feel confident in your treatment, and we know that questions about success rates are natural when exploring cancer care options.
At CMN Hospital, we view every patient as unique, and our approach reflects this. Many of the patients who come to us have already undergone conventional treatments, such as chemotherapy, radiation, and surgery, without achieving the desired results. This often affects success rates, as our patients are frequently seeking care after their immune systems have already been compromised by other treatments.
That being said, our treatments are designed to restore your immune system's natural ability to fight cancer and other diseases, without further weakening it. We focus on strengthening the body’s defenses, allowing for recovery in a way that supports and nurtures your overall well-being.
Outcomes are as diverse as our patients themselves. Factors such as the type and stage of cancer, co-existing conditions, and the effects of previous treatments all play a role. Success rates typically range from 60-80%, depending on these variables.
Many patients come to us after exhausting other treatment options, which means their path to recovery may be more complex. However, we are proud of the improvements our patients often experience, with many leaving CMN Hospital feeling healthier, stronger, and with renewed hope.
While no treatment offers guarantees, our focus on non-toxic therapies ensures that our care does not harm. We remain committed to giving every patient the best chance to recover and feel stronger in body and spirit.
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Getting to CMN Hospital
From Yuma, AZ, or Mexicali, MX:
Airport/Hotel Pick-Up: Our medical team can pick you up from your hotel or the airport in Yuma, AZ, or Mexicali, MX, on the day of your admittance. Our hospital van, which features the CMN Hospital logo, is well-recognized at the border, ensuring a smooth and easy crossing. Please arrange this in advance for a seamless transfer.
Driving to Yuma:
Meet-Up Location: If you’re driving, we will meet you at Yuma International Airport, which offers convenient covered long-term parking. Please contact the airport for up-to-date information on parking arrangements before your arrival. More details on long-term parking options here.
Important Information About Transportation
At CMN Hospital, our Medical Team provides transportation specifically for patients to ensure a smooth and comfortable journey to the hospital on your admittance day. It’s important to note that this is not a standard shuttle service, nor an ambulance. Our team focuses on providing care and support to the patient during travel.
For liability reasons, we are not permitted to pick up visitors. However, companions traveling with patients will receive the same transportation on admittance day. If you or your companion require additional transportation arrangements or medical assistance during the trip, please contact us in advance, and we’ll be happy to discuss any necessary details.
Our hospital van, with the CMN Hospital logo, is well-known at the border, ensuring an easy crossing into Mexico.
Visitor Transportation Arrangements:
For Patients and Companions: Transportation is provided for patients and their companions on admittance day.
For Additional Visitors: Visitors are responsible for arranging their own travel, accommodations, and transportation to and from CMN Hospital. Reliable transportation options are available in Yuma for travel to and from the border crossing, as well as from Yuma International Airport. Local services such as Yuma Shuttle, Desert Cab, Uber, and Lyft provide convenient rides from the airport.
Traveling to Yuma, AZ:
Destination Airport: Yuma International Airport (YUM) in Arizona is your destination.
Arriving Before 2:30 PM MST: If you arrive before 2:30 PM MST, we can arrange a pick-up from Yuma International Airport when scheduled in advance.
Long-Term Parking: Yuma International Airport offers secure, covered long-term parking. Learn more about their parking options here.
Flying into Mexicali, MX:
Destination Airport: Mexicali International Airport (MXL) is your destination if flying into Mexico.
Arriving Before 2:30 PM MST: For patients arriving before 2:30 PM MST, we can arrange pick-up with prior coordination.
Arriving Late: For those arriving after 2:30 PM MST, needing transportation to a nearby hotel, assistance with reliable taxi services is available at the airport’s information desk.
We aim to make your travel experience as seamless as possible. If you have specific questions or need additional assistance, please don’t hesitate to contact us at 1(844)371-1117.